Can I upgrade from monthly to yearly plans?
You certainly can. If you are currently paying monthly and want to upgrade to prepaying for the next 12 months, please go to your subscription settings page inside of Merch Informer and upgrade to the yearly plan via the drop down menu.
Can I cancel at anytime?
You can certainly cancel at any time! We want to make sure you are fully happy with the product you are receiving which is why we give out a free 3 day trial for anyone who is interested
Do we need access to your Merch account?
No we do not. Merch Informer is a standalone software package that you use to help produce better selling designs for your Merch account.
Do you offer refunds if I cancel?
We provide everyone a free 3 day trial so that you can make sure that Merch Informer is the right fit for your business before any money exchanges hands. For this reason, we do not provide refunds